Cookie Policy
This Cookie Policy explains how Bye Bye Sim uses cookies and similar technologies to provide, improve, and protect our services.
Last updated: January 1, 2024
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.
We use cookies and similar technologies (such as web beacons, pixels, and local storage) to enhance your browsing experience, analyze website traffic, and personalize content.
Types of Cookies We Use
Essential CookiesRequired
These cookies are necessary for the website to function and cannot be switched off in our systems.
Examples:
- Authentication and login status
- Shopping cart contents
- Language and currency preferences
- Security and fraud prevention
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information.
Examples:
- Google Analytics tracking
- Page load performance metrics
- Error reporting and debugging
- A/B testing and optimization
You can disable these cookies through your browser settings or our cookie preferences center.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
Examples:
- Chat widget preferences
- Video player settings
- Social media integration
- Personalized content recommendations
You can disable these cookies through your browser settings or our cookie preferences center.
Third-Party Services
We use several third-party services that may set their own cookies on your device:
Google Analytics
Helps us understand website usage and improve our services.Google Privacy Policy
Stripe
Processes payments securely for eSIM purchases.Stripe Privacy Policy
Supabase
Provides our backend infrastructure and user authentication.Supabase Privacy Policy
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and security → Site Settings → Cookies
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Site permissions → Cookies and site data
Opt-Out Links
Note: Disabling certain cookies may affect the functionality of our website and limit your ability to use some features.
Data Retention
Different types of cookies are stored for different periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for up to 2 years or until you delete them
- Analytics Cookies: Typically expire after 2 years
- Functional Cookies: Usually expire after 1 year
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Email: privacy@byebyesim.com
Address: Bye Bye Sim Ltd, London, United Kingdom
Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of anyWe may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.